Sisi Museum

What a wonderful tour we took at sisi palace! Tour guide was soooo very knowledgeable and kept the tour very interesting!!! I think this tour is absolute must for Vienna!

Wonderful guided tour with skip the line tickets. See what is the most important in all 3 museums: silver, Sissi and palace with great tour guide who is knowledgeable and engaging story teller and helps you understand history, people, families in the context of the period, and shared interesting facts and stories.

Ute was a very good guide: smart, friendly, knowledgeable, and energetic. She was a pleasure, and we highly recommend her.

I booked initially for a tour for Wednesday, together with a colleague. However, due to the recovery plan after the Coronavirus pandemic, the access to the Hofburg Palace and Sisi Museum (as well as many other tourist attractions in Austria) was restricted just a day before my visit (the access was only allowed between Thursday and Sunday, until the 30 of June). As soon as the company got aware of the situation, they contacted me via phone and mail. They informed me about the situation and inquired about any free time-frames do I have in my trip so they try and reschedule the tour without interfering with other plans. I only had a single time-frame and the company together with the guide managed to reschedule the tour to that time-frame. I wanted to highlight this, since huge efforts were made, from the guide and company, to manage and fix the situation without interfering with my busy schedule. I don't believe that many people will do those efforts instead I guess that they will offer a refund or to reschedule the visit on another day with a fixed time. After I got aware of the situation and since we were talking about modifications in less than 24 hours, I got afraid that things will not get fixed on time, and I couldn't risk not to visit Hofburg Palace and Sisi Museum during the trip, I bough entrance tickets for the museum directly. Once the guide found out that I bough separate entrance tickets, she talked - on her own initiative - to the museum officials and I got a refund for my separate entrance tickets (which I got denied when I tried to ask). Our guide was Miss. Ute. She is amazing and. An very y passionate expert about Hofburg Palace, Sisi Museum and Schönbrunn Palace as well as anything related to Vienna and the imperial family. We got tons of interested information and highlights that we would have been missed for sure if we were on our own. Regarding the palace and the museum, as the majority know, it is a very majestic place. It is rich with history that can’t be experienced anywhere else. It is for sure a most to visit during any trip to Vienna. At the end, I want to thank the Miss. Ute for all the information and for the wonderful time that we had during the tour. I also want to thank her and the company, for they efforts to fix the situation that I detailed above.