Help Center

Our names on the booking are different from those on our Photo ID's

This will not be a problem as long as you have some sort of valid secondary ID that is the same as the name you have booked your travel service under. If this is not the case, please contact Viator Customer Service to amend your details.

Back

Similar articles

  • I don't have a printer to print the voucher, what do I do?
  • Can I get dropped off after my tour to my hotel or in the city?
  • What do I do with the voucher?

Browse by Topic

  • Do you have a question related to this travel service?
  • Do you require help to book online?
  • Are you experiencing difficulty while trying to book?
  • Do you have a question about your existing Viator booking?
  • Do you need to change, amend or cancel your Viator booking?
  • Is your inquiry about other travel services(e.g. packages, air tickets, car hire)?
  • Is your inquiry of a business nature with Viator?

Likely to Sell Out

Based on our booking data and information from the provider from the past 30 days, this experience is likely to sell out through Viator.

Promoted

This experience is showcased by Viator and has met our quality standards. The operator whose product is featured here may pay Viator more.