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Auschwitz-Birkenau and Salt Mine in One Day from Krakow

star-4.5118 Reviews
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Kraków, Poland
Auschwitz-Birkenau and Salt Mine in One Day from Krakow

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon10 to 12 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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Air-conditioned vehicle
All Fees and Taxes
Hotel pick-up
Food and drinks
Lunch

Departure Point

Pawia 4/6, 31-154 Kraków, Poland

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
8/1/2020 - 2/9/2023
Monday - Sunday:08:00 AM - 10:00 AM

Return Details

Returns to original departure point

Departure Point

Floriana Straszewskiego 17, 31-101 Kraków, Poland

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
8/1/2020 - 2/9/2023
Monday - Sunday:08:00 AM - 10:00 AM

Return Details

Returns to original departure point

Departure Point

Starowiślna 65, 31-052 Kraków, Poland

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
8/1/2020 - 2/9/2023
Monday - Sunday:08:00 AM - 10:00 AM

Return Details

Returns to original departure point

Departure Point

Józefa Dietla 99, 31-031 Kraków, Poland

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
8/1/2020 - 2/9/2023
Monday - Sunday:08:00 AM - 10:00 AM

Return Details

Returns to original departure point

Departure Point

Garbarska 2, 31-131 Kraków, Poland

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
8/1/2020 - 2/9/2023
Monday - Sunday:08:00 AM - 10:00 AM

Return Details

Returns to original departure point

Departure Point

Wielopole 2, 31-072 Kraków, Poland

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
8/1/2020 - 2/9/2023
Monday - Sunday:08:00 AM - 10:00 AM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Infant seats available
  • Tickets for children (3-11) includes entrance ticket without the receivers and headphones in Auschwitz. If you want your child to visit with headset please book "Youth tickets"
  • Youth tickets discount is only with valid student ID card, in the day of the tour. Please ensure to take student ID card with you, otherwise you will need to pay an extra fee for an adult ticket
  • Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimetres (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the vehicle, or in the luggage store in Auschwitz.
  • Regarding Terms of Use at the Auschwitz & Birkenau Museum, it is mandatory to provide full names of all participants of the tour.
  • This tour starts between 7:00 am - 10:00 am, about the exact time you will be informed by supplier
  • Before start we measure the temperature of every participant
  • Travelers should have a moderate physical fitness level
  • We may refuse to attend on the tour for customers having temperature over 37.5°C (99.5°F)
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY AT Cracow
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Auschwitz-Birkenau and Salt Mine in One Day from Krakow?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Auschwitz-Birkenau and Salt Mine in One Day from Krakow.
Q:
What is the policy on sanitization during Auschwitz-Birkenau and Salt Mine in One Day from Krakow?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Auschwitz-Birkenau and Salt Mine in One Day from Krakow.
Q:
What is the social distancing policy during Auschwitz-Birkenau and Salt Mine in One Day from Krakow?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Auschwitz-Birkenau and Salt Mine in One Day from Krakow.
Q:
What measures are being taken to ensure staff health & safety during Auschwitz-Birkenau and Salt Mine in One Day from Krakow?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Auschwitz-Birkenau and Salt Mine in One Day from Krakow.

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Reviews

4.5
star-4.5
118 Reviews
1 star
0

Reviews by Viator travelers

Showing 1-10 of 118 reviews
star-5
Excellent Service
Zachary_L
, Jan 2022
We had an Issue and couldn’t make the Auschwitz portion of the tour Viator immediately worked with us and went of their way to help us. We’re very thankful to them for that.
star-4
Wear walking shoes!
Caroline_L
, Jan 2022
A very long day. Left our hotel at 7.50am arrived back 7pm. BE AWARE WHEN BOOKING THESE TRIPS THAT ALTHOUGH IT SAYS HOTEL PICK UP IT MIGHT NOT BE YOUR HOTEL!! We had a 15 min walk to and from the collection point. Our guide at Auschwitz was very informative, spoke good English. Very good at what she does. The guide at the salt mines was very friendly and enthusiastic however although he spoke good English, he had a very strong accent and spoke quickly therefore we struggled to understand him.
icon Response from Host , Jan 2022
Thank you for the review, In the offer, there is information: Total Duration: 10 - 12 hours. We apologise for the inconvenience with hotel pick up, but you did not send us your hotel address and we collect you at one of the meeting points nearest the city centre at 8:10 am. The guides in both places are licensed and staffed by museums.
star-5
A sad tour
Richard_E
, Jan 2022
Driver on time and was there at every part off our trip. Auschwitz-Birkenau guide was informant (Edith I think) Didn't think salt mines as good as expected thought there would be more carvings. And had to go through 3 different souvenir shops throughout the tour. At the end our guide dorothy told us to wait in the building she would meet us there. Unfortunately she was no where to be seen presume her lift beat ours. Luckily another guide let us tag on to her group to get us safely to the start. Overall gd day worth the money
1 traveler found this review helpful
star-2
Disappointed at the plan changes but a very positive and a worth while experience
Graham_M
, Dec 2021
Such a shame!! We planned to visits both sites in 1 day, however our agents changed the plans the day before. So we did Auschwitz-Birkenau 1 day and the Salt mines the following day. We boarded our coach at 11ish to go Auschwitz and pick more people up ready for the 1hr coach trip, arriving at Auschwitz at around 1pm.. the tour was 1hr 40mins for Auschwitz with 1hr allowed for the tour of Birkenau and a 10mins break. Problem is that Birkenau shuts at 3.30pm!!!! Only managed around a 30minutes rushed tour based on this.. Needed better planning from the agent.. Guide was excellent but struggled due to the time restrictions. The Salt mines the following day went really well and again we had an excellent guide.. Would thoroughly recommend both trips as incredible and shocking in different ways. Make sure your guide allows enough time to cover your experiences as it is a long way to go to be rushed around and not see all of the sites
star-5
Think our guide was...
joanne_i
, Dec 2021
Think our guide was called Lucas? He was so engaging through the whole tour and so informative. We all thought he was very knowledgeable and was able to answer any questions any of us had.
star-2
Tour guides were great!! Bus guide? Not so much
Nina_H
, Nov 2021
We didn’t get picked up at the hotel, and had to walk for 15 minutes at 6:30am. Couldn’t have breakfast at the hotel, it was too early. And no shops on the way was open. The pick up was on time, and the drive there was good, but the car was very full, and not very corona friendly. When we got to the Auschwitz’s museum, we had a 10 minute brake, to go to the toilet or whatever we needed. We went over to the cafe, to get some breakfast, but there was a huge line. After eight minutes in the line, we got out, and went to our pick up point. We ended up standing there for 25 minutes waiting for everyone else in our group, who was in the cafe, having their coffee and breakfast. Disrespectful, and I think our tour guy, should just leave them there. Ten minutes is ten minutes, for everyone!!! When everyone was there, we got our tickets, and had to wait for another 30 minutes to get in to the museum… too long! When we first got inside our Polish guide did an awesome job!! She was very good and we had a good experience at both Auschwitzs and Birkenau. After that, we were excited to see the salt mines. After a long drive, we ended up back in the city, to drop of half the group, and let on a new bunch of people. It took a lot of time, and for those of us left in the car, who’d been up since 6AM, it was a loooong time. When we got to the salt mine, we met at the meeting point, and was ready to go in. But our tour guide gave us a 30 minute brake??? For what??? We had just been sitting in the car having a brake for over two hours!! And then having a 30 minute brake?? Outrageous…. At this point, I was pissed!! After 45 minutes, we entered the salt mines. It was a super tour, and our guide did a grate job! On our way home, we went of the bus as soon as we could, just to get out of there…. The two local guides at the sites, was so great!! But it’s bus guide, needs to man up!! Focus more on the time, and take care of everyone in the group!
star-5
Educational experience
Lee_H
, Oct 2021
We really enjoyed this tour and the coach driver and guides where really friendly, I will recommend this to friend when we get back home, we found part of the experience heart breaking what had to be endured by the Germans and the salt mines are amazing ( must see) 🇮🇪
star-5
Thumbs up
Nikita_M
, Oct 2021
Really, really good interesting trips. Very good tour guider from start to finish. Excellent English, pick up and drop off near hotel. The trips can be a little cold so wrap up well.
1 traveler found this review helpful
star-5
Worth the trip!
Jordan_W
, Sep 2020
Booked for Partner's 30th so not my bag. But even i thoroughly enjoyed it. The salt mines were beautiful. Auschwitz was harrowing, but really interesting and our guide was very knowledgeable. Definitely recommended.
star-5
One off the bucket list
Elaine_M
, Jul 2020
We had an amazing experience, our driver was lovely, our guide was very informative and answered all questions asked. It was very moving seeing the conditions humans had to encounter. A trip never to be forgotten.

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