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Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow
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Krakow, Poland
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From $34.91
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Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Hand sanitizer available to travelers and staff
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
7 hours (approx.)
Hotel pickup offered
Mobile ticket
Offered in: English
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Overview
Make your visit to Auschwitz-Birkenau Memorial and Museum as easy as possible on this tour from Krakow. In a group limited to 12 people, travel to the former Nazi concentration camp in a comfortable bus before embarking on a shared guided tour of the complex. Hotel pickup in Krakow and headsets are included.
- Tour of Auschwitz-Birkenau Memorial and Museum from Krakow
- Make the experience of the camp as convenient as possible
- Tour the former concentration camp to learn about its history and see original features
- Hotel pickup in Krakow and headsets are included
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From $34.91
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What's Included
Guided tour in Auschwitz-Birkenau in English
Price included services of the Museum local guide, rental cost of headphones
Documentary movie subject to availability
Pick up from hotel between 7:30 - 9:30 to be confirmed
Meeting at your hotel, apartment etc.
Shared Transport maximum 8 people in the car to and from Auschwitz birkenua and return
Comfortable A/C minivan transportation with licensed driver
High quality, friendly and helpful English-speaking drivers
Masks for all guests available in our cars
Food and drinks
Gratuities
Departure & Return
Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.
Suppliers and travelers coordinate start times within the given time periods.
Shared Transport door to door
4/1/2022 - 12/31/2022
Monday - Sunday: | 07:30 AM - 09:30 AM |
1/2/2023 - 1/31/2023
Monday - Sunday: | 07:30 AM - 08:00 AM |
Private Transportation
6/2/2021 - 6/2/2023
Monday - Sunday: | 08:00 AM - 09:30 AM |
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Comfortable walking shoes are recommended
- A maximum of 18 people per booking
- A minimum of 2 people per booking is required
- One day before the tour we will send you exact pick up time from your location
- Not recommended for pregnant travelers
- For all bookings made for 2021 for Auschwitz-Birkenau tour, we need surname and name of every participant (the same as in their ID or PASSPORT). If we will not get it, we will not be able to buy entrance tickets to Auschwitz-Birkenau Museum.
- Please make sure to bring with you to the Auschwitz-Birkenau Museum, ID or PASSPORT, because the guards will ask about it before enter. Without it, you will not be able to enter the museum.
- Our cars will be disinfection before each service
- Mask and gloves for all guests available in our cars
- Most travelers can participate
- This tour/activity will have a maximum of 25 travelers
- OPERATED BY Krakow Auschwitz - Tours
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
How can I let you know where to pick me up?
A:We offer pick ups from most hotels. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.
Jul 2019
Q:
What is the policy on sanitization during Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What measures are being taken to ensure staff health & safety during Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
Traveler Photos



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Traveler Tips
- "Also, make sure you pack your lunch and some drinks since the cafe there is extremely expensive (10zl for a KtiKat, 17zl for a drink, which is about 3x the regular price)." See review
- "Given that it’s a once in a lifetime visit, it’s advisable to use the best operators." See review
- "The site is a must for those who want to see what the crime of genocide means and how 20th century technology was used to implement it." See review
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Reviews
5.0
1,391 Reviews
5 stars
1,169
4 stars
172
3 stars
37
2 stars
10
1 star
3
Reviews by Viator travelers
Showing 1-10 of 1,391 reviews
Very moving, a must see
Deborah_D
, May 2022
Our guide Martha was very knowledgeable and spoke with emotion about the camps and the fate that befell the inmates. Seeing photos, the cramped conditions and their belongings and hair really brought it home how horrific it was fir those taken there in the war. Our journey was smooth, driver was quiet, perhaps would've been nice to be told a bit about the countryside along the route.
Must do when visiting Krakow
Caroline_D
, May 2022
A must do when visiting Krakow. Very moving experience enhanced by an exceptionally good guide. Minibus driver very pleasant.
Excellent tour to a decent price
Larssa_A
, Apr 2022
As we lived in an apartment, we had to walk to the nearest hotel (not very far). Our driver was already there a few minutes before the time we were told to be there so we could leave immediately. The driver did a great job, was very nice to talk with and had good answers to all questions we had. The practical parts before the tour started worked fine (multiple groups from the same company joined together into one guide group). The tour at Auschwitz was excellent. The only bad part is that it's so stressed between Auschwitz and Birkenau. But that is on the Auschwitz guide system and not the tour company's.
We didn't take advantage of it, but it was very nice that we were offered to buy a lunch bag from them. Don't expect to buy something in the local kiosk, bring your own or buy from the tour company, it's much better.
We can really recommend this tour, excellent quality to a good price.
Fantastic transfers the...
Ben_O
, Apr 2022
Well organised, pleasant...
ANNEMARIE_C
, Apr 2022
Great tour experience
Ryan_Z
, Apr 2022
Very well done tour, transportation was exactly as advertised, and I felt like both sites were covered in the right amount of time
Must be witnessed.
Rose_W
, Apr 2022
Watching a documentary on the way really ‘hit home’ on some of the brutalities of Auschwitz. A guided tour, highly recommended, gave a very informative account of life in the camp. It was very moving to see the personal items and photographs of the victims. The size of Birkenau was quite shocking. This is an educational experience everyone should make.
Amazing tour
Zoe_G
, Apr 2022
Picked up from hotel in comfy mini-bus. Joined a large tour of the site but headphones meant we didn't miss anything. The tour guide was amazing, passionate and knowledgeable. Only downside was that there was no time for the book shops on site.
Something all should experience
PoulMartin_L
, Apr 2022
This visit was both chilling and extremely interesting at the same time. Seeing and being told about the Holocaust that happened there by a very competent guide is something that should be experienced. Thinking about that is actually only 80 years ago that this took place makes you really think about humanity.
Insightful, moving and well organised trip.
Ryan_B
, Apr 2022
We took this tour on Wednesday March 30th
Our driver was Patrick and he organised via whatsapp the previous day to pick us up outside our hotel at 8am and was there on time.
There were screens in the minibus on the way the trip (1hr 15 minutes) and they showed a documentary on Auschwitz which was interesting but as you would expect fairly horrific.
When we arrived the tour started and we were given a earphones and a transmitter and our tour guide was Richard. The quality of the sound was excellent and we could hear everything clearly as we travelled around the camp.
Richard was a superb tour guide, knowledgeable and obviously very moved when he explained each area of the entire tour.
The first part of the tour was the Auschwitz camp and it is smaller and easily navigated on the tour. There are many shocking artifacts from the time including hair, luggage, shoes and belongings as well as many photos of what people went through.
I will not give away too much but it lasted about 1.5 hours and then we got back in the bus for the 5 minute trip to arrive at Birkenau
For as small as the camp was at Auschwitz, the Birkenau camp is absolutely huge, spread across a gigantic plain and it is totally souless and horrifying. It is very much intact including the barbed wire fences. It took about 1.5 hours to navigate it on the tour and it was detailed and shocking as you would expect.
We were back in Krakow by 2pm and we enjoyed the trip whilst understanding the extreme nature of what we saw.
I would highly recommend
Great tour
Samuel_P
, Apr 2022
Auschwitz tour with hotel pick up
Jim_J
, Apr 2022
The guide and his passion...
Marie_M
, Apr 2022
The guide and his passion for the history brought me to tears. Remembering those who lost their lives for no reason. Feeling humbled to be able to pay our respects
Best excursion ever!
Jonathan_P
, Mar 2022
The tour guides knowledge was amazing!! Both Auschwitz and Birkenhau had an amazing, but very sad history which was portrayed in a professional manner.
Driver was fantastic and...
Clare_S
, Mar 2022
great tour
Tamara_W
, Mar 2022
Great tour, worth the price. the driver turned up exactly on time and knew exactly where he was going, quick to pick up other guests and good contact via message. the tour guide lady was very informative and made sure everyone could hear her or was around her before moving on to next sections. the lady gave us lots of little stories about each section and appeared to enjoy her job giving us lots of information. there were plenty of mini breaks to use the toilets and the whole day seemed very relaxed. there was a mini video about auschwitz in general in the vehicle we were in so we could watch this on our way. dropped us off to our air bnb atfterwards.
Very well organised
Craig_E
, Mar 2022
Really well organised, the day before our trip we had a message asking if we wanted the driver to bring us lunch for the day and also to confirm collection times from our hotel. The tour had me gripped from start to end, a very knowledgeable guide who took us through camps 1 and 2, something I wouldn't want to see again but feel it's a part of history that should never be forgotten and has to be seen.
All of the pick up...
ADAM_B
, Mar 2022
All of the pick up arrangements were excellent and I recommend this service. My experience of the visit cant be described. But everyone who visits Krakow should take this tour.
Amazing experience
Natalie_S
, Mar 2022
Everything was great!
From the pick up/ drop off at our hotel with our very friendly driver to the tour with our amazing guide Anna and then the experience that is Auschwitz. It was amazing, highly recommended!!
This is a very hard trip...
Steven_D
, Mar 2022
This is a very hard trip to experience however the transport and guide were very good. There are lots of trips available however this was good value for money
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